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A few weeks ago I got a very peculiar phone call from a man introducing himself as an economic and political officer from the Embassy of the United States in Helsinki. He wanted to meet and discuss Chinese mobile device and network vendors. Great news for me: this blog has at least one reader.

Why me? I guess because I have covered Huawei and ZTE several times. They are bringing fierce competition for European and U.S. companies, especially with lower prices. But can we trust the data traffic of our public sector or companies to them?

At first a few words about what happened after his initial contact, because… umm…, nothing as special as this has happened to me lately. I mentioned this to my friends, and they were immediately joking he (let’s call him Mr. Smith) wants to recruit me as a spy for the USA, so we should meet at the Ateljee bar on the 14th floor of the Torni hotel. That’s where CIA agents supposedly used to meet Finnish people during the cold war. ;-)

Well, Mr. Smith chose the place, and so we met at the Strindberg cafeteria in the centre of Helsinki. I had searched for his name online and cellular phone number to check if his contact details are real (well, you could fake them to some extend, but I didn’t see that as a likely option).

Then the boring reality: Our meeting was not secret in any way and I don’t now work for CIA. He asked me about stuff I could blog or write a news piece for work, and for many parts I’ve already written too. He had visited the office of Huawei in Finland and met their management too.

He was very interested in hearing my opinion of why Huawei is hiring so many technical and sales people here and other Nordic countries, especially Sweden (total of around 500 employees). Ericsson and Nokia Siemens Networks fire, Huawei hires, you could put in short. Good technical expertise is now available for the Chinese vendors.

Due to my journalist background, I wanted to learn about Mr. Smith as much as I could during our short meeting. I found out he has lived in China for some years (Guangzhou, I recall), returned to the U.S. for about six months, and studied a little bit Finnish language. He plans to go back to China after a few years in Helsinki. I understood he speaks Mandarin Chinese fluently.

I learnt he was born in Wisconsin, and thus felt the Finnish dark and cold fall and winter are quite tolerable. He also told he used to work as journalist, but currently he reports from Helsinki to the U.S. Department of the Treasury about once or twice a week. I asked are these reports public, he said they’re for government use only. I wonder if I will be cited as a source. ;-)

We discussed how Huawei and ZTE have brought price competition to mobile USB modems and Android smartphones. I also mentioned how Huawei has announced they top priority goal is to challenge Cisco in SMBs and even enterprises.

I also mentioned the CEO of TeliaSonera Lars Nyberg has praised Huawei for some technical innovations. In a press meeting, Finnish journalists speculated they are just using Huawei to negotiate lower prices from Ericsson and Nokia Siemens Networks (NSN), but Nyberg denied this. However, even though Nordic operators have got requests for offers from Huawei too, they still seem to rely on Ericsson and NSN in the core components of they mobile networks.

I have had background discussions with technical staff of Finnish mobile operators. They have claimed Ericsson and NSN are still ahead of Huawei in some areas, but the Chinese have other benefits, such as often more flexible software licenses and upgrade options.

* * *

Now back to the title of this blog post. How about privacy and information security? Can we trust in Chinese terminal (smartphones, tablets) and network vendors? There does not seem to be pretty much any debate about this in Finland, even though I’ve heard off-the-record large companies are very cautious about this.

Most mobile USB modems (USB sticks, or “mokkulat” in Finnish) sold through Finnish operators come from Huawei and ZTE. Finnish business and public sector organisations use them widely too. So they don’t seem to worry their data would go to China.

However, in the U.S. there has been a lot more discussion about this. For example, in October PC World reported Huawei was not allowed to deliver a wireless network, security reasons were cited.

There have been many reports about this in the American business and technlogy media, for example this Fortune story on CNN Money. Huawei already operates in over 130 countries and gets about a half of its revenues outside China. According to some reports it’s already the second largest network vendor after Cisco.

But is this resistance in the U.S. really about security and trust, or economic politics too?

Some years ago there were accusations Huawei would have stolen source code from Ericsson’s network devices. Ericsson engineers found exactly the same code, complete with spelling errors made by their own engineers. Nokia has also been worried about its IPR being stolen to China.

Huawei is scary, because the western world do not seem to believe it’s really privately held and 100% owned by emloyees, as they claim for example according to a U.S. government report (PDF).

I met the Finnish country manager of Huwei Hubert Hu in June, and he just told the same thing; the company has no ties to the Chinese army or government. According to Mr. Smith, someone else is nowadays heading their Finnish office, but I didn’t check that yet.

Of course, this is not only about Huawei. Another Chinese vendor ZTE wants to become one of the top three LTE networks providers by 2015, according to a report by research company iSuppli. ZTE is now most known for its very affordable Android smartphones.

Who knows, maybe the Chinese own Cisco in five or ten years from now? It’s no wonder they can be a bit worried in the U.S.

I have been using the LG Optimus 7 (LG-E900) smartphone updated with Windows Phone 7.5 (Mango) for about a month now. The Mango update brought many improvements, but I still have to say I’m not happy with its reliability and performance.

A few years ago I used to say Symbian devices are reliable phones and unreliable computers. Microsoft PocketPC and later Windows Mobile devices had same kind of problems, but vice versa; they worked as handheld computers, but the phone UI and connectivity were not trustworthy.

I’ve been surprised to notice at least this LG device still has equivalent problems. Phone calls get disconnected, the device reboots itself almost once a day, and when I return to it, I notice it’s asking for my PIN code and nobody has been able to reach me for a long time. The touch UI also lags occasionally, et cetera.

Multi-tasking, as limited it is, is also not what I expected. When I keave an app or game in the background and switch back to it later, it often starts from scratch without remembering where I left it.

A few days ago Microsoft shipped an LG specific update which was supposed to fix these bugs. That didn’t happen. Calls still get disconnected and random rebooting continues. I have been asking around, and I’m not the only one with these kind of problems. According to one Microsoft source, this LG device could have hardware related problems.

Of course, this is just one device. I’ve heard more positive hands-on impressions of HTC and Samsung smartphones running WP 7.5. But I’m an engineer personality; I need to get the device on my hands to believe it works.

I have the highest expectations for Nokia Lumia 800, but I still haven’t got a chance to try it. Nokia’s communications in Finland say they don’t have those here yet. Microsoft has some kind of demo units in Finland, but they wouldn’t show them yet. I read very positive previews online, but none of them convinced me yet as real hands-on tests. I can believe the unibody polycarbonate chassis (with many colour options) is impressive, but that is not enough; the software needs to be fast, smooth and reliable.

I’m also not yet satisified with applications available for WP Mango. I want for example, Lync (business IM), Skype, Spotify, Sports Tracker and a good screen capture tool. I know they’re coming, but when? And will they be any good?

Helsinki-based Sports Tracking Technologies Ltd just recently announced Sports Tracker for Nokia N9 (MeeGo Harmattan), and they’are developing a Windows Phone version too. But, Microsoft still doesn’t support Bluetooth heart-rate belts on their Bluetooth interface. Sports Tracker developers are working on this with Microsoft and Nokia, but there’s not a date for this update.

As a Finland specific note, lots of companies have released apps and services for Android, iOS, Symbian and MeeGo, but when I go to Windows Phone Marketplace in Finland, I can’t find pretty much anything local. Fortunately at least the largest newspaper in Finland (Helsingin Sanomat) is working on a Windows Phone app, so maybe things are finally starting to happen. This is a bit surprising, because Microsoft has usually been good in tempting developers to support their platforms. I have set Finland as my location, but it’s possible there still are some issues with local content.

As an annoying detail, WP Mango does not support firmware over the air (FOTA) updates. Instead you need to use the OS X or Windows client.

As an annoying detail, WP Mango does not support firmware over the air (FOTA) updates. Instead you need to use the OS X or Windows client.

Nokia will announce its first Windows Phone smartphone or smartphones at the Nokia World event in about two hours, at 09:00 in London (about 11:00 in Finland). Pictures of some presentation material of two Nokia Lumia 710 (aka “Sabre”) and 800 (aka “Sea Ray”) phones leaked already yesterday, published for example by Engadget and WinRumours.

Some sites also claim there could be a third model coming with code name “Ace” which would supposedly have a larger 4,3-inch screen.

At the moment all the Windows Phone smartphones look and feel almost alike. How could Nokia and other vendors differentiate from their competitors? Below is my humble wish list:

  • Better cameras. All the Windows Phone devices I’ve tried so far have very crappy cameras without Xenon flash or at least decent LED light.
  • Higher quality materials. I don’t want cheap looking plastic in a smartphone that costs 500 euros or more. Aluminium (like Nokia N8) or polycarbonate (like Nokia N9) casings could be great.
  • Do they all really have to be black or grey? I want more vibrant colours, such as cyan, magenta, blue or even pink.
  • Good offline maps and navigation with a life-time license.
  • More physical QWERTY keyboards. So far I’ve noticed just two models from Dell and HTC.

A couple of days ago I interviewed research company IDC’s Francisco Jeronimo (for my news article in Finnish). He said it could take until 2013 or even 2014 before Nokia can really get to mass market volumes with their Windows Phone devices. Nokia is stuck with Symbian smartphones for a long time, even though their market share is decreasing fast especially in Western Europe.

IDC expects Windows Phone to gain some 12 percent market share in Western Europe and about 8 percent globally by the end of 2012, of which IDC expects Nokia to represent the majority part. This means Microsoft will need to do a lot if they really want to put a spurt on Apple and Google.

According to IDC, Nokia has an important role in helping Microsoft to get Windows Phone distributed around the world and spread to lower price points. IDC’s Jeronimo said we could see Windows Phone smartphones from Nokia for less than 200 euros by the end of 2012, if their products are well received by consumers and operators.

Microsoft’s CEO Steve Ballmer also praised co-operation with Nokia when he made a quick appearance at the BUILD 2011 event in Anaheim in September. Ballmer also said Nokia will take Windows Phones to the masses.

Jeronimo said Nokia’s biggest strengths compared to other Windows Phone vendors are hardware design, effective world-wide logistics and services, such as maps, music and videos.

It’s interesting to hear what Nokia’s CEO Stephen Elop and other Nokia executives will tell today about their own services and software on the Windows Phone platform, and can they differentiate from HTC and Samsung here too.

I have been quite busy lately, thus no updates for a long time. In the beginning of October I spent a week on vacation in Lisbon, Portugal. It was a nice trip in a city with a lot to see, and I enjoyed some very good restaurants pretty much thanks to mobile maps and travel guides.

As my hotel was some 5 km from the main centres of Lisbon, everything was a bit far away. Nokia Maps and Google Maps became very valuable when trying to find where were or and far away our target was.

Google Maps 4.1.1 on Symbian Anna turned out to be the quickest tool for me to check distances to museums, famous sights and restaurants in Lisbon, Portugal. I also used Nokia Maps to take advantage of offline maps and compass, and the guides of Lonely Planet and TripAdvisor reviews.

Google Maps 4.1.1 on Symbian Anna turned out to be the quickest tool for me to check distances to museums, famous sights and restaurants in Lisbon, Portugal. I also used Nokia Maps to take advantage of offline maps and compass, and the guides of Lonely Planet and TripAdvisor reviews.

We also had a few printed paper maps with us, but they were almost useless. The streets were quite badly marked, and often there was no sign of the street or road anywhere close enough to be seen, even close to main streets.

I had pre-loaded the maps of Portugal to Nokia Maps (previously called Ovi Maps) which was about a 180 MB download if I remember correctly. It took less than five minutes to download and install them via my WLAN and cable broadband at home. Nowadays it’s possible to download even global maps of almost 200 countries. They’re just some 7 GB or so.

We didn’t want to go far away for the restaurant every night, so the restaurant search of Nokia Maps and the Lonely Planet guide were a very nice tool. I also used Google Maps to check some reviews, as there was a free wireless access in our hotel for customers in our hotel Turim Iberia.

Google Maps would be even better if Google enabled pre-loaded maps. However, they have improved their application so that when using the regular 2D street maps, the amount of data transferred is not big as it used to be. Now it can be occasionally used when roaming abroad too.

I noticed, hower, Nokia Maps wanted to download some more data all the time too. I wonder why it didn’t download the PoI data and guides as of that time? Fortunately it uses vector based maps and seems to very data efficient otherwise too, so all of my Nokia Maps extra downloads combined were less than 5 MB during the whole week.

In my experience TripAdvisor had the best and most restaurant reviews in Lisbon, but this feature didn’t seem to be location aware with Nokia Maps. So it would list all the restaurants in Lisbon, and I couldn’t sort them by distance from my location.

To my surprise, I ended up using Google Maps quite often, because it has a very fast and simple enough UI compared to more complicated, and in my experience also a bit slower Nokia Maps 3.08 (beta). For example, when I wanted to find a certain museum, restaurant of one of Lisbon’s famous sights, it was very quick to search for routes just by typing the target as the destination.

However, Nokia Maps has some benefits over the Symbian version of Google Maps 4.1.1. One of them is the compass. It becomes very handy when you’re really lost and don’t know which way you’re going. It’s a shame Google doesn’t seem to update Symbian version anymore.

I also had LG’s Windows Phone Mango device with me, but as I didn’t still have offline maps and navigation for that, it was not very useful. This convinced me Nokia can get a very big benefit of their free offline and online maps and navigation for pedestrians and cars. However, Navigation already announced mobile maps and navigation for Mango, about 90 EUR for Europe and 45 EUR for USA. Update: Navigon has a limited time offer for 63 and 27 EUR at the moment.

Wonderful, today I changed from Symbian Belle to Windows Phone Mango. The Belle software kind of corrupted itself. It warned about “memory full” and after a reboot the whole device was reset to the factory settings; all of my contacts, e-mails, apps and settings gone in an instant. I give up. It has to be my destiny telling now it’s time to move on. R.I.P Symbian.

Fortumately just conveniently yesterday I got the first Windows Phone Mango smartphone in Finnish. I will play with this until I decide my next actual device, possibly Nokia’s Sea Ray or HTC Titan. Or maybe Samsung introduces a WP device with the Galaxy S II form factor. That would be great.

I guess I will post more about WP Mango later, but one detail really puzzles me. Why haven’t Microsoft implemented a screen capture feature on the platform? It would be so handy to take screenshots without having install some developer tools and/or emulators.

Symbian Belle allows more start screens than before. The UI with different sizes of widgets is quite familiar to Android users.

Symbian Belle allows more start screens than before. The UI with different sizes of widgets is quite familiar to Android users.

I have been losing faith in Symbian step by step, as it has taken such a long time to get the promised updates from Nokia. Symbian Anna came about 11 months after Nokia N8 shipped, and it has not been that huge a step forward in usability anyway. Therefore Nokia 701, the first smartphone running the latest Symbian Belle platform, hasus been a big positive surprise. Compared to Symbian 3 and even Symbian Anna, it is a tremendous leap in usability, performance and overall completion of the platform.

Symbian Belle brings a bit same kind of a notifications bar than in Android. It gives easy access to disabling and enabling Bluetooth, mobile data and WLAN access, and to the alarm clock settings too.

Symbian Belle brings a bit same kind of a notifications bar than in Android. It gives easy access to disabling and enabling Bluetooth, mobile data and WLAN access, and to the alarm clock settings too.

To put it short, Symbian Belle delivers those promises that were given by Nokia’s executives in advance about Symbian 3, and then Symbian Anna which they did not deliver. Symbian Belle is faster, smoother and more finished. On Nokia 701 running Symbian Belle, the UI runs smoother than on my Nokia N8 running Symbian Anna, updated from the original Symbian 3.

There are new features too, such as more flexible and versatile web widgets (like on Android), and a notification bar like you’ve seen on Android too. But it’s not bad thing to copy good ideas. I just wish the next Symbian C… update (whatever it will be called) would copy from Windows Phone 7 the ability to take pictures even though the device is locked with a security code. Apple already copies this to iOS 5.

The basic menu structure in Symbian Belle is still about the same it has been since the first Series 60 build in 2002, but Nokia has made it more simple by taking away subfolders. Now there’s just a long list of icons. I’m not sure if this change is for the better, but at least the UI is more familiar to those who have used Android and iOS.

The big question is can Nokia offer as good Symbian Belle performance on current Symbian 3/Anna devices (Nokia C6, C7, E7, N8 and X7) which have a weeker CPU than the 1 GHz processor on Nokia 701. I still haven’t got the Belle update running on E7 or N8, so I can’t be certain.  I have heard some intial comments the performance should be quite ok. I will get back to this when I have Belle running on E7 and N8 later this year or maybe early next year.

The Nokia 701 I got at the office was such an early review sample the virtual QWERTY keyboard does not even have support for Finnish characters (Ä, Ö), so these letters have to be entered by holding down A and O keys. According to Nokia, a localised version will be available later. It’s good to note this when considering buying a smartphone cheaper abroad.

The basic app structure is still the the same S60, but thanks to those many start screens, you don't have to access these lists of apps very often.

The basic app structure is still the the same S60, but thanks to those many start screens, you don't have to access these lists of apps very often.

Different hybrid form factors of laptops and tablets were showcased in exhibition hall of the Build conference.Attending the Microsoft Build 2011 conference last week was very interesting, as I could see and experience a very early, but already quite a promsing pre-release of Windows 8 that could finally compete with Google Android and Apple iOS in tablet devices when coming out next year.

Before I had seen and tried the Windows 8 (Developer Preview) on the Samsung 11.6-inch tablet, I was actually planning to buy iPad 2 in the U.S. After that iPad 2 has felt too limited and too expensive. Of course, Windows 8 tablets are still a long way from shipping in stores, so I may have done a bad choice by deciding to wait for them.

The metro stule UI of Windows 8 supports both landscape and portrait display modes.

The metro stule UI of Windows 8 supports both landscape and portrait display modes.

The Metro style UI, as Microsoft calls it, is fairly similar to the Windows Phone 7.5, even though it is already a bit more sophisticated. For example, it supports both landscape and portrait modes to begin with. Like Windws Phone UI, Windows 8 also felt immediately familiar.

At least the Samsung device is not a tablet in the same way as Android tablets or iPad 2 today, instead it’s a real PC which also has a tablet user interface in addition to the traditional Windows desktop.

Intregration between the Metro style user interface and the standard Windows desktop is still very much work in progress, based on what I experienced using the Samsung tablet for two days. It felt like an application that just launches by default when starting the operating system.

The touch screen functions did not work properly either yet, and I had to use a mouse to have a full control of the system.

So it is too soon to make in any way final judgements of Windows 8, because it’s in such an early state, and I had just a few days to play with it. Microsoft gave away thousands of Samsung tablets with Win8 Developer Preview devices pre-installed to regular Build attendees, and members of press were allowed to borrow it while attending the event.

The Samsung tablet featuring a 11.6-inch Super PLS screen (1366 x 768 pixels), a 1,6 GHz Intel Core i5 processor, 4 GB RAM, 64 GB SSD storage and so one is a powerful device, but the price is also expected to be over 1000 USD when it ships, initially running Windows 7. This can be an important factor for the success of Windows 8 tablets, will we see affordable enough devices to compete with Android tablets and iPad 2 or even iPad 3?

More inexpensive devices are expected when Windows 8 can run on ARM processors, but Microsoft admited at the Build conference this is still very much work in progress. But it’s definitely not only about Intel Atom here; AMD, Nvidia and Qualcomm showcased their early reference models at the event too.

Microsoft didn’t give any timelines for Windows 8 yet, even though it is expected to ship some time next year. After the current Developer Preview there will be some beta versions, then release candidates and then finally, the final RTM (released to manufacturers) release. Even after that there are usually a few weeks or even a month of final compatibility testing.

* * *

I was hoping to see at least a glimpse of Nokia’s Windows Phone Mango smartphone, but didn’t happen. A few people claimed they had seen it. One of them called it “amazing”, and another one said “it’s a lot better than any of today’s Windows Phone devices.”

Microsoft seems to have high hopes for Nokia’s support. Even their CEO Steve Ballmer emphasized this while quickly appearing at the second keynote. To see Steve Ballmer’s speech at Build, check the day 2 keynote, starting at about 1h 26 mins.

We are still all anticipating the greaat work Nokia will do on its phones as they come to market, and frankly, help Windows Phone into new geographies, and price points and form factors in ways that I think will be very important”, said Ballmer on stage on Wednesday. Microsoft expects Windows Phones to reach to over 190 countries with Nokia’s global channels.

Worth noting is Microsoft seems to change from talking about  Silverlight to XAML in Windows Phone development. This is not a dramatic move, since Silverlight is actually based on XAML, but this way Microsoft apparently wants to communicate the similarities between Windows Phone apps and Windows 8 Metro style apps. They already even have a document describring how to migrate from a WP7 app to a XAML app.

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